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    The Leading Provider for VA, DC, MD.

Operations Coordinator

Location: Doha, Qatar, Qatar
Date Posted: 02-26-2018
Operations Coordinator

Company Overview:
Bounce Fitness is an international fitness company based out of the Washington D.C. metro area. We specialize in onsite fitness services including youth programs, group fitness classes and in-home personal training. We offer our programs at residential compounds, schools, companies and other locations. With over 10 years of experience, we are working to take our business to the next level. In 2012 we opened up a branch in Doha, Qatar and established ourselves as the leading provider for Fitness Services and In-Home Personal Training.
Job Description:
Manages the day to day operations and handles the associated responsibilities to ensure smooth operations. Manages clients and trainers and coordinates personal training sessions and group fitness classes.

Customer Service
  • Handle communications including telephone calls and e-mail messages from trainers and clients and provide assistance and address questions and help resolve concerns
  • Composes, prepares and proofreads correspondence with clients and trainers
  • Liaise between client, trainer and management to ensure smooth customer service delivery

  • Excellent interpersonal, oral and written communication skills
  • ​​​Ability to multitask, work well under pressure and meet deadlines
  • Able to work with minimum supervision
  • Strong attention to detail and superior time management skills
  • Ability to solve problems and overcome challenges as they occur
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Willingness to take on additional responsibility for other duties and projects as assigned

Education and Experience:
  • Bachelor’s Degree
  • Preferably with a minimum of 5 years or relevant experience in an operations role
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